Navigating an Airport – Getting there and checking in

No two airports are built the same, but for the travelling public they all have one thing in common, their purpose. That purpose is to get passengers from the ground, into the air on a flight to their destination; help passengers connect between flights not served non-stop from their origin; and receive arriving passengers, be it domestic or international. Each of these scenarios follows a slightly different pattern, but getting you on or off a plane is the goal.

For any traveller, the mantra should be: leave yourself plenty of time. With lineups and security delays, the last thing you want to do is to miss your flight. Airlines and airports publish recommended check-in times so check with them before your trip. Plan your journey to the airport. Are you driving? Taking a train? Is someone dropping you off? Are you getting a cab? Your journey doesn’t start at the airport so plan for this as part of the overall experience and feel relaxed the moment you step in to the terminal.

If you’re on the airport’s website, try and see if there’s a map. Often there will be a digital file or web page which has a schematic of the airport. Acquaint yourself with the layout, find where your airline’s check-in counter is. How do you get from there to Security, and then on to your gate? Have a picture in your head and you’ll find that you’re more confident and less stressed on the day of travel.

If you’re flying in business class, first class, or you have elite status; you often have designated check-in counters. Check with your airline and see if you’re eligible to use these and once you’re at the airport have your confirmation or membership card ready to show to staff. If you’ve checked-in online and you already have your boarding pass, look for baggage drop counters. the queues for these counters are often shorter than check-in queues and you’ll speed through the airport a lot quicker. Didn’t have a chance to check-in online or print your boarding pass? Look for the touch-screen kiosks for your airline and use these to check-in. This should also give you a boarding pass and let you use the Bag-Drop counters.

Once this is done, it’s time to wave goodbye to anyone who has accompanied you and make your way to security. More to follow…